How to Mentor your Classes with Feedback and Chat

Every class you create has a dedicated mentor. This will likely be you, unless you’ve invited members to join your channel and you selected one of them when creating your class.

What’s the role of a class ‘mentor’?

The role of a class mentor is to provide your learners with personalized guidance and feedback. You can do this in the following ways:

• Comment on a learner’s post in the class feed
• Message a learner directly
• Message in the Class Discussion group chat

Sharing feedback on a learner’s photo upload

Your learners are encouraged to upload photos to post about their course progress. At the end of each session, they’ll be prompted to upload a photo to their class feed to share their progress with their classmates and you, the mentor.

To share feedback on a learner’s post

1. Go to your ‘Classes’ section
2. Click ‘My Learners’ and expand a class
3. Click ‘View All Post Activity’
4. Open a post, type your comment and click ‘Post Comment’.

📢 TIP: If you don’t have any specific feedback in mind, give your learner’s post a quick ‘like’ ❤️ to indicate your support!

Direct-messaging learners

If you want to contact your learner to give them specific praise, check in with them or ask them a question, you can contact them with direct messages.

To direct message a learner:

1. Go to your ‘Classes’ section
2. Click ‘My Learners’ and expand a class
3. Click ‘New Message’ on the learner you wish to chat to
4. Write your message, then press 'Send’

📢 TIP: When you get a new message, it will appear in your ‘Inbox’ at the top of your screen. If you have a new unread notification, your Inbox will be red. ✉️

Sending messages in your Class Discussion group chat

To communicate with your whole class and get a message at once, you can send messages in the Class Discussion. This is a group chat where learners can message each other, ask questions and support one another, too. 

It’s an awesome place for you to share information you want your whole class to see – perfect for making sure every learner receives the same information if someone asks a really great question.

To message all your class at once in the Class Discussion:

1. Go to your ‘Classes’ section
2. Click ‘My Learners’ and expand a class
3. Click ‘Open Class Discussion’
4. Write your message, then press ‘Send’.

📢 TIP: Remember, when learners reply, you can quickly navigate to new messages from your ‘Inbox’ that follows you around as you go!

If you’re not yet on the wagon, make use of a one-week free trial of Steppit Pro and try out all of the above features to see if they’re for you.

Did you know you can request features and be a part of the immediate future of Steppit? Check out our product roadmap here and vote for your favourites to get them underway.

Need anything else or want to know more? Chat with us on Discord, we’re on hand right now to help.